Insights

Introducing The New Support Hub Experience

A self-service hub designed for modern banking users.

We're excited to announce Narmi's new Support Hub – an experience designed to help people find answers to their banking issues and give support agents more time to solve complicated problems.

Interested in learning more about the Narmi platform?

Request a demo below and we'll be in touch:

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Narmi’s 2021 Digital Banking Trend Predictions

Despite 2020 teaching us that the future is completely unpredictable, we’re confident these 7 Digital Banking Trends will play some part in the future of digital banking in 2021 and beyond.

Hindsight is 2020: A Year in Review with Narmi

Narmi looks back at 2020 – a year of global challenges and dedication to paving a path forward for our clients and our team.

Designing a Banking Experience that Empowers Businesses to Succeed

With more businesses choosing FinTechs and Neo-banks to address their financial needs, financial institutions must innovate quickly and stay up to date with the latest business banking trends to get ahead of the competition.

How to Capture Government IDs during Digital Account Opening Without Reducing Conversion Rates

Identity verification is fundamental to the digital account opening process. Know Your Customer (KYC) laws require that financial institutions verify that customers are who they say they are. There are two ways financial institutions can meet KYC/BML compliance.

What Are Data Aggregators and How Do They Impact Your Financial Institution?

Data aggregators can bring enormous benefits to financial institutions but they also pose a host of security risks. The best way to solve this challenge is to choose a digital banking platform that uses APIs to ensure that customer information is secure.

The New Normal

Below is advice on how a digital-first strategy can empower financial institutions to adapt and thrive in this new normal.