Financial institutions use Narmi to deliver superior digital experiences to end-users. Our platform helps grow deposits, increase satisfaction and automate processes.
Narmi ensures a financial institution’s mobile and online presence is at the forefront of its brand, ensuring users remain engaged, happy, and loyal. If financial institutions do not offer forward-thinking mobile and online banking services, users will look for digital-oriented alternatives.
In today’s competitive and digital-first climate, digital opening of new accounts should be a primary focus and a core competency. Narmi offers a beautiful account opening experience coupled with a robust, identity verification platform to help financial institutions grow quickly and safely.
Being a digital financial institution also means empowering staff to serve users digitally. Narmi’s Admin & Support Platform makes financial institutions efficient on the back-end, increasing Net Promoter Scores (NPS) and decreasing time spent on support queries.
Is your financial institution looking to launch a digital bank or digital brand, or moving towards a digital-first strategy? Narmi has delivered the playbook to accomplish this – from integrating with legacy systems to delivering a best-in-class user experience – Narmi has you covered.
Download"Our national client base demands a great 24/7 digital banking experience across all of their devices and Narmi's enhanced technology provides just that."
"Freedom partnered with Narmi because they push us to think differently than every other financial institution and their open platform gives us the flexibility we need to be nimble."
Our extensive experience with various core banking systems is one of our key competitive advantages. The Narmi Platform helps financial institutions maintain as much functionality as possible even when core banking systems are down.
User experience is the most important part of any digital banking platform. Narmi designs every feature with an emphasis on ease-of-use, intuitive navigation, accessibility, and continuity of experience.
Financial institutions can leverage our account opening platform on a standalone basis to drive new deposits. Account opening can also be fully integrated into our mobile and online banking platform solutions, making the end-user experience even more seamless.
Users should be able to open accounts, deposit checks, make transfers and live their financial lives when they want, where they want, and how they want. Narmi’s platform is optimized for all channels, ensuring maximum user satisfaction.
Narmi understands not every financial institution is the same. We’ve built expansive APIs and an entire Application Framework to help financial institutions that value extendibility deliver custom functionality to their end-users faster.
Mistakes are unacceptable in banking. Our multiple layers of technology advancements ensure the Narmi Platform is dependable and minimizes errors and potentially costly downtime for our customers.
One beautiful aspect of a strong digital account opening strategy is that, if done correctly, the return on investment can be both obvious and large. Critical to this strategy is a granular and holistic understanding of customer acquisition cost (CAC).
Read MoreHas your financial institution thought about launching a digital bank or digital brand? If it has, Narmi has written the playbook for you. If not, the playbook outlined in this white paper can still be applied to any financial institution looking to deliver best-in-class digital offerings.
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Narmi delivered a state of the art digital banking platform to Radius Bank that increased NPS by 20% and decreased support volume by 50%
