Narmi AI

Practical AI, Built for Community Banking

Narmi AI is practical AI: agentic AI applied to real banking problems, built into the workflows your team already uses, with a human in control. Cut customer response times in half, generate marketing promotions in seconds, and give users game-changing financial insights with Narmi AI and the Narmi MCP Server.

Trusted by teams at

Practical AI, Defensible by Design

Practical AI means applying agentic AI to problems community banks and credit unions actually feel, not AI for its own sake. It's built into the workflows your team already uses, with a human in control at every step.

Narmi AI ships with no extra integration and no new vendor. Every agentic workflow includes human approval checkpoints, full audit trails, and bank-grade security, so your institution stays in control while your customers stay ahead. All data is encrypted at rest and in motion, and Narmi only uses AI models that agree not to train on institutional data.

AI DecisionAssist™

AI DecisionAssist™ transforms raw identity verification data into plain-language summaries and explainable, institution-specific recommended next steps, giving staff expert-level insight on every KYC/KYB case in seconds.

MCP Server

Let your business customers analyze cash flow, balances, and transactions with Claude or ChatGPT, without exposing sensitive data.

Narmi AI in Secure Messages

Respond to high volumes of customer messages while maintaining a consistent, professional, and effective voice.

AI Marketing Promotions

Experiment with new promotions and craft compelling messages quickly and securely.
Pete Chapman
Chief Technology Officer at Grasshopper Bank

"This integration is a major step forward in our mission to redefine what digital banking can look like for modern businesses. By integrating AI in a secure and meaningful way, we’re not just simplifying access to financial data, we’re laying the foundation for a new era of banking where intelligent systems proactively support entrepreneurs and small businesses in anticipating challenges and seizing opportunities before they arise.”

FAQ

What is Practical AI?

Practical AI is agentic AI aimed at a real banking problem, built into the workflow, with a human in control. Instead of adopting AI for its own sake, Narmi starts with a specific painpoint community banks and credit unions actually feel, uses AI as the means to solve it, and keeps your team in control with human approval checkpoints and full audit trails.

How does Narmi think about agentic AI?

Narmi builds agentic AI workflows that suggest and act within defined boundaries, earning more autonomy only as they prove accurate over time. Every agentic AI workflow keeps a human in the loop, with approval checkpoints and full audit trails, so your institution stays in control as the capability grows.

Who has access to Narmi AI’s features?

The AI in secure messaging and promotions features are currently accessible through Narmi Command. Our MCP server is currently accessible to business banking users on Narmi Banking.

Is Narmi AI free?

Yes, Narmi AI is currently accessible to users on our platform at no additional cost.  

What AI models power Narmi AI?

Narmi's staff-facing AI features, including secure messaging and promotions run on Anthropic's Claude, accessed securely through AWS Bedrock. For the MCP server, your business customers connect directly to the AI assistant of their choice (Claude, ChatGPT, and others) through their own relationship with that provider. Your institution controls which AI models are permitted.

How does Narmi AI handle risk and compliance?

Every Narmi AI workflow is built with financial institution compliance requirements in mind. Agentic workflows ship with human approval checkpoints and full audit trails, so your staff reviews and approves AI recommendations before any action is taken. All data is encrypted at rest and in motion, and Narmi only leverages AI models that contractually agree not to train on your institution’s data. 

The MCP server operates on a read-only basis, meaning AI assistants can analyze customer financial data but cannot initiate transactions or expose raw account credentials. Your institution controls which AI models are permitted and which features are enabled.

Let's Talk

See for yourself how Narmi can transform your financial institution. Here's what you can expect
  • A personalized walkthrough of our platform, tailored to your institution's specific needs and goals
  • Insights into how Narmi can help you streamline operations, enhance customer engagement, and drive growth
  • Real-world precedent on how other community banks and credit unions have successfully implemented Narmi's solutions
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Narmi Inc.
3 East 28th St. Floor 12
New York, NY 10016