Conversational intelligence is redefining how teams access and act on data in modern digital banking. Narmi’s new AI Search Bar brings productivity and efficiency directly into the Narmi Command platform, transforming how your staff interacts with data and positioning your financial institution to resolve issues with unprecedented speed. Purpose-built as an AI assistant rather than a traditional reporting tool, this feature is designed to support day-to-day operational decisions, from prioritizing work to identifying complex patterns.
Instead of manually sorting through large tables or navigating between multiple screens, staff can now ask natural-language questions, such as “What was the aggregate sum of all wire transfers this month?” or “Show me a list of all applications that are currently over $100 and in review.” The search bar will then return a clear, human-readable answer in real-time, embedded across key operational areas of the platform like account opening, transfers, and wires.
By allowing staff to instantly surface metrics and uncover trends with a simple question, Narmi removes the administrative load of data hunting. In fact, AI Search does more than just provide answers; it returns filtered, in-context views that route users directly back to the underlying application or transfer screens. This seamless flow makes it easy to move from insight to action in seconds.
To ensure performance and relevance, search results are intelligently scoped to the specific area of the platform the user is currently working in. This targeted approach prevents data overload while maintaining the fast response times required for high-volume environments.
To further reduce friction, recent searches are saved across sessions, helping staff quickly revisit common questions and maintain continuity in their daily workflows.
The AI Search experience is built on a foundation of security and control. Search visibility is managed through AI-specific permissions, ensuring that all results respect existing user entitlements. Only authorized data is surfaced, allowing your team to leverage the power of AI with total confidence.
Getting started is as simple as a few clicks:
Narmi’s AI Search Bar reduces operational overhead by replacing manual navigation and rigid filters with natural language search. Staff can quickly aggregate views of work, answer questions about applications and transactions, and self-serve operational insights. The result is not only faster resolution on applications and transactions, but a more intentional approach to spotting patterns and trends, impacting where staff users are spending their time.
