Recognizing a gap in the banking industry’s ability to serve the growing needs of small to medium businesses (SMBs), Grasshopper Bank, a digital financial institution based out of New York City, aims to build a one-of-a-kind experience for this underserved market. To accomplish this goal, Grasshopper sought a digital banking partner focused on building a scalable & well-designed experience that would ultimately help them win over the small and medium-sized business market.
Grasshopper knew that in order to attract SMB deposits and retain customers, it needed an experienced digital banking partner that could not only integrate seamlessly with their FIS IBS core, but also had the flexibility to extend without heavy development or high cost via an open API.
Grasshopper Bank had the confidence in Narmi to create a modern and innovative digital business banking experience that could grow with them for years to come. User experience became the untapped growth lever for Grasshopper that ignited them to accelerate growth among SMBs.