Narmi, a leading provider of digital banking solutions, today announced that Savers Bank has selected its Narmi Grow platform to drive new customer acquisition and streamline its digital account opening processes.
Established in 1910 to help families save for the future and achieve home ownership, Savers Bank has built on that foundation for more than a century. Today, they continue to serve their communities by delivering modern, reliable banking solutions that make life easier and more secure.
"We are thrilled to partner with Savers Bank, an institution that clearly values innovation and customer satisfaction," said Nikhil Lakhanpal, Co-Founder at Narmi. "In today's competitive landscape, a seamless digital account opening process is no longer a luxury; it's a necessity.
"With Narmi Grow, Savers Bank will be equipped to attract and onboard new customers in under three minutes, setting a new standard for convenience and efficiency."
The Narmi Grow platform provides an end-to-end solution for digital account opening, covering consumer and business accounts across various channels. By implementing this technology, Savers Bank aims to significantly reduce applicant drop-off rates, automate decision-making, and minimize fraud.
By offering Narmi Grow, Savers Bank can now ensure prospective customers a seamless flow from application to onboarding, leveraging Alloy’s ironclad fraud defense throughout. Savers Bank’s new fraud protection capabilities include instant KYC (Know Your Customer) verification that provides up to 100% automated decisioning, and a portal that allows staff to review all incoming applications with ease, among other functions.
“Customers today expect more from their bank: faster service, enhanced security, and a smooth digital experience,” said Keri Gonzalez, EVP, Chief Operating Officer, Savers Bank." "By partnering with Narmi, we’re confident we can meet those expectations and continue to deliver the trusted, community-focused service that defines Savers Bank.”