Narmi Unifies Fraud Defense with Narmi Guard: Securing the Customer Lifecycle

Narmi, a leading provider of digital banking solutions, today announced the availability of the comprehensive Narmi Guard fraud defense suite. This announcement marks a major step forward in the company’s strategy to provide financial institutions with a unified, end-to-end defense system that establishes accountability at every stage of the user journey: from account opening and identity verification, to daily logins and high-risk transactions.

As fraud vectors multiply, financial institutions have traditionally relied on fragmented point solutions. This disconnected approach creates blind spots where sophisticated fraudsters thrive. 

Narmi Guard eliminates these gaps by creating a single, interconnected ecosystem where risk signals are shared across the platform, meaning that risk evaluations rely on a live, complete picture of user activity, and risk prevention layers are complementary and work in concert – seamlessly feeding into workflows within the Narmi Command admin platform. 

"Narmi Guard was built on the premise that fraud defense cannot be static; it must be a dynamic lifecycle that demands accountability at every user touchpoint," said Nikhil Lakhanpal, co-founder of Narmi. "By weaving together identity decisioning, login protection, and transaction monitoring, community financial institutions have the power to see the full picture of risk.

“This isn't just about blocking bad actors; it's about giving banks and credit unions the confidence to innovate with services like real-time payments and streamline workflows without fear."

Protection Across the Full Lifecycle

Narmi Guard distinguishes itself by offering a holistic view of the accountholder, integrating new capabilities with proven protections to secure the entire banking experience:

• Securing the Entry Point: The suite leverages robust identity decisioning to establish trust from day one. By automating KYC/KYB workflows and assessing applicants against comprehensive data consortiums, Narmi Guard filters out synthetic identities and bad actors during the application process, reducing manual review queues.
• Protecting the Ongoing Relationship: Real-time device and login monitoring capabilities analyze various parameters, including device fingerprints and behavioral, network, and bot signals to prevent compromised credentials and other kinds of account takeover attempts at the front door, ensuring that the platform can identify and respond to abnormal device patterns.
• Safeguarding Money Movement: To protect funds as they move in and out of your institution, the suite integrates advanced ongoing fraud monitoring for ACH, wires and FedNow, complementing modernized Positive Pay workflows. This ensures that digital payments are scrutinized with the same rigor as the initial login.
• Unified Visibility: Narmi Command acts as the central nervous system for fraud teams. Guard Manager is embedded directly within the Narmi Command staff portal, and fraud evaluations and corresponding actions are incorporated into relevant workflows within Command. Support staff have easy access to a user's device history, transactions, and other activity, enabling faster, more accurate decision-making.

The urgency for a unified fraud strategy is driven by a financial landscape where the cost of inaction is rising exponentially: 

• Direct losses from account takeover reached $15.6 billion in 2024, a historic high driven by increasingly sophisticated attacks (Javelin Strategy)
• For every $1 of fraud lost, U.S. financial services firms now incur $5.75 in total costs due to recovery expenses, legal fees, and operational overhead (LexisNexis Risk Solutions)
• Nearly 44% of institutions still rely primarily on manual processes to detect fraud (LexisNexis Risk Solutions)

Narmi Guard addresses these challenges by automating the decisioning process, effectively lowering the cost of defense while preserving the speed and trust that modern banking customers demand.

For more information about Narmi Guard, visit narmi.com/narmi-guard.