A Conversation With Beth Johnson, CXO Of Citizens Financial Group


What’s covered:

Narmi Co-Founder Nikhil Lakhanpal sits down with Beth Johnson, Chief Experience Officer of Citizens Financial Group at Boston FinTech Week 2021 to discuss why customer experience should be the top priority for financial institutions and their innovation strategies as the banking landscape continues to grow and evolve. Learn how Beth and Citizens push for ever-better customer experience and how they balance innovation with regulation.

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