One simple mission

Nikhil Lakhanpal

Co-Founder and and Co-President

Nikhil is the Co-Founder of Narmi, which he started 10 years ago based on a simple belief: regional and community financial institutions deserve world-class technology to compete with Mega Banks and FinTechs.

This belief comes from experience. Before Narmi, Nikhil was CEO of a community financial institution. There, he pushed through his own digital overhaul but felt constrained by a disjointed vendor landscape that resulted in a sub-par digital experience. Because of this, he set out to found Narmi, a company focused on a single, highly integrated digital platform for financial institutions.

He's spent the last 10+ years meeting with more than 1,000 financial institutions in-person, learning firsthand what they need to compete and building it.

Nikhil also worked investment banking at Citigroup and graduated from Georgetown University. He grew up in New Jersey, and now lives in New York City — home to Narmi's headquarters and the fintech capital of the world.

Chris Griffin

Co-Founder and and Co-President

Chris co-founded Narmi to help local financial institutions thrive in a world that’s going digital. Drawing on his hands-on experience - from working as a teller to serving in engineering and trading roles in major financial institutions - he’s passionate about empowering community banks and credit unions with tools that put customers first. Based in Brooklyn with his wife and daughter, Chris is driven by the belief that strong local financial institutions create strong communities.

Heather Cassar

VP of People

Heather is passionate about empowering the people who empower Narmi’s customers - so community banks and credit unions can do the same for theirs. Coming from fintechs like Cash App and Block, she’s witnessed the transformative impact financial technology can have on people’s lives. Heather leads Narmi’s culture with that sense of purpose, knowing that when Narmi’s team thrives, they build products that help financial institutions support the small businesses and families that depend on them.

Jake Chang

Chief or Staff

Jake brings a service-driven approach to Narmi’s partnerships, knowing that empowering financial institutions empowers entire communities. Drawing on his time in the military and years leading business development at Meta and Univision, Jake’s passion lies in creating lasting partnerships that help community banks and credit unions innovate and grow. His focus at Narmi is making sure these vital local institutions have the tools they need to better serve their members and future-proof their business.

Randy Rutherford

General Counsel

Randy believes trust is the foundation of every strong institution. He joined Narmi because of the shared commitment to integrity, kindness, and purpose - values that mirror the relationship-driven nature of community banking. Prior to Narmi, Randy began his career in private practice advising corporate and high-growth technology clients before moving in-house at Vonage, where he built and led the legal organization through the company’s global transformation. At Narmi, he focuses on creating clarity and strong foundations so the company can innovate responsibly and remain a trusted partner to the banks and credit unions it serves.

Fiaz Sindhu

SVP, Strategy & Operations

Fiaz believes meaningful innovation happens when technology, business priorities, and customer needs move in lockstep. He joined Narmi because of its mission to help community banks and credit unions deliver exceptional experiences and compete successfully in a rapidly evolving market. Known for bringing clarity to complex challenges and connecting ideas across teams, Fiaz enjoys helping organizations navigate change while staying focused on long-term outcomes. At Narmi, he works across the business to align strategy and execution, enabling the company to deliver solutions that help community financial institutions grow, strengthen customer relationships, and compete with the largest banks and fintechs.